DanaProParts.com FAQ

Please review our Privacy Notice here for details about the information practices associated with this Site.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Your California Privacy Rights. California Civil Code Section 1798.83 permits Website(s) users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at communications@dana.com.

Under California Civil Code Section 1798.100 et seq., California residents have the right:

• to request disclosure of the categories and specific pieces of information collected about them;
• to request the disclosure of the business purpose for collecting or selling personal information; the categories of third parties with whom it is shared, and the categories of sources from which personal information is collected;
• to request the deletion of personal information personal information collected, subject to the limitations set forth in California Civil Code Section 1798.105(d);
• not to be discriminated against for exercising the rights guaranteed by California Civil Code Section 1798.100 et seq.

Requests for the disclosure or deletion of your personal information can be submitted via telephone, at 1-800-621-8084 or via email, at communications@dana.com. For a list of categories of personal information collected on this Site and the purposes for the processing of that information, please refer to our California Consumer Protection Act Disclosures and Rights, available here.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 419-866-3961.

1. Submit a request via Return Request Form within 30 days from the date of shipment. A response will be sent back providing instructions on how to mail and repackage your return when the return authorization is issued. 
2. Package must be received within 30 days of receiving return authorization.
3. 20% re-packaging charge will apply.
  

1. Submit a claim via Return Request Form within 30 days from the date of shipment.
2. A response will be sent back providing instructions on how to mail and repackage your return when the return authorization is issued and freight prepaid.
3. Package must be received within 30 days of receiving return authorization.

Please be sure to review the following Dana Incorporated websites:

• SpicerParts.com
• DanaAftermarket.com
• VictorReinz.us
• VictorReinz.com

Order processing typically occurs between 24 to 48 hours after an order is placed on DanaProParts.com. Product availability and shipment will be confirmed only after order processing has occurred.

We love getting your feedback on what products you would like to see for sale on DanaProParts.com.  

To submit a request, please e-mail us.

DanaProParts.com is limited to U.S. ship-to addresses at this time. For more information or to find a local Dana - Spicer distributor in your country, customers should contact their Dana sales representative or visit DanaAftermarket.com.

Please see our Jeep Performance Catalog. This includes OE stock and upgrades for Wrangler JK, JL and the Gladiator JT models. 

Dana Aftermarket is part of Dana Incorporated. Powered by recognized brands such as Dana, Spicer®, Victor Reinz®, Albarus™, Brevini™, Glaser®, GWB®, Spicer Select™, Thompson™, and Transejes™, Dana delivers a broad range of aftermarket solutions – including genuine, all-makes, and value lines – servicing passenger, commercial, and off-highway vehicles around the world. Leveraged by a global network of 14 distribution centers, Dana's dedicated aftermarket team provides technical service, customer support, high fill rates, and on-time delivery to customers around the globe. A dedicated Dana Aftermarket team manages DanaProParts.com and fulfills all orders. DanaProParts.com offers performance enthusiasts the opportunity to take their vehicles to the next level.

You can cancel orders on DanaProParts.com that haven't starting the shipping process yet. All requests to cancel will be reviewed for approval. Depending on the timing of the request and status of shipping, the request may not be approved. 

When you buy Dana Spicer parts on DanaProParts.com, you can feel confident you are buying direct from the manufacturer, Dana Incorporated. Dana Incorporated launched DanaProParts.com, an e-commerce site for enthusiasts looking to upgrade their customized vehicles with Dana and Spicer® performance products.